This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
SUMMARY
REGIONS AFFECTED
IMPACT
During this maintenance period, the HID Authentication Service and all following services or solutions that require it to function may be unavailable for up to 15 minutes. However, we expect them to be inaccessible for less than a minute.
HID Origo Management Portal: Users may experience issues logging in to the portal.
HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors.
HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app.
HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors.
Environment