This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Infrastructure Maintenance - TSM Services Production
Summary
A maintenance event is planned for HID Origo on October 31,2025 between 04:30-05:00 UTC.
Impact
During this maintenance window, multiple services will experience brief periods of disruption, such as:
HID Origo Management Portal: Users will experience issues and/or delays in Invitation Code and Mobile ID management.
HID Origo Mobile Identities API: Users will experience issues and/or delays in Invitation Code and Mobile ID management. Wallet services will be affected.
HID Mobile Access App: Users will experience issues redeeming Invitation Codes or receiving Mobile IDs.
HID Reader Manager App: Users will experience issues redeeming Invitation Codes or receiving Keys.
A maintenance event is planned for HID Origo on November 1st between 03:30-05:30 UTC.
IMPACT
During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
No action is required from users. Services will resume automatically after the change window.
Environment
Production
Past Incidents
Monday 25th August 2025
No incidents reported
Sunday 24th August 2025
IT Planned Maintenance Notification – Oracle Security Patching – Q3 Updates, scheduled 2 months ago
SUMMARY
A planned maintenance window has been scheduled for the HID Oracle EBS Production on August 24th ,2025 between 02:00 to 08:00 UTC.
IMPACT
During this maintenance window, customers may encounter temporary disruptions in processing and generating orders, along with the following services being impacted.
Oracle EBS Production
Oracle Agile Production
Oracle Analytics Cloud
Webshop access to EBS
Oracle Isupplier and other related services that render data from EBS will be unavailable
