HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
IT Planned Maintenance Notification – Transit gateway in Production

SUMMARY

  • A maintenance event is planned for HID Origo on November 28th between 11:00-12:00 UTC.

REGIONS AFFECTED

  • China

IMPACT

  • During this maintenance window, multiple services will experience brief periods of disruption, such as:
    • HID Reader Manager App: Reader Manager China App (Android) application may experience minor service interruptions.
    • HID Origo Management Portal: User may experience difficulty in order creation and org related functionalities.
  • No user intervention is required, and all services will automatically resume normal operation upon completion

Environment

Past Incidents

Tuesday 11th February 2025

No incidents reported

Monday 10th February 2025

HID Reader Manager App Version 1.24.1 Hot Fix, scheduled 9 months ago

Product Update Summary:

Minor Fix – Reader Manager App to identify HID Signo reader of Unprogrammed profile correctly.

We’re constantly working to enhance your experience. Thank you for your feedback and support! Update now to enjoy these improvements

Sunday 9th February 2025

No incidents reported

Saturday 8th February 2025

No incidents reported

Friday 7th February 2025

No incidents reported