HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Friday 8th February 2019

Intermittent Authentication Issues

SUMMARY

HID Origo services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

  • HID Origo Management Portal: Users may experience issues logging in to the portal
  • HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 erros
  • HID Reader Manager Portal: Users may experience issues logging in to the portal
  • HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app

Update 16:45: The services have been restored to normal operations.