Summary
HID Origo Mobile Identities and HID Reader Manager services are currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.
Impact
- HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management
- HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management
- HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs
- HID Reader Manager App: Users may experience issues redeeming Invitation Codes or receiving Keys
Environment
Production | HID Origo Management Portal
Update 07:16: Corrective action has been taken and services should be back to normal operations. We are continuing to monitor the situation closely.
Update 08:53: The services are now restored to normal operations.