Summary

• The RM Portal deployment is set for September 26th, from 04:30 to 05:30 UTC. This update will include changes to the login page for quick access to the HID Linq Cloud URL. Furthermore, RM admins will be able to enable Linq for RT users.

Impact

• During this interval, users may encounter minor disruption in accessing RM portal

Environment

• Production | HID Origo Management Portal

Update 06:30

The services are back to normal operations. A fix has been deployed and services are verified restored

Update 17:30

The services are restored and operational. We are continuing to monitor the situation.

SUMMARY

HID Origo Services are currently experiencing a service disruption. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

• HID Origo Management Portal: Currently unavailable
• HID Origo Mobile Identities API: Currently unavailable
• HID Reader Manager Portal: Currently unavailable
• HID Reader Manager App: Currently unavailable
• HID Origo Identity Positioning API

Environment

Production | HID Origo Management Portal